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  • Ordering
  • Frames
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  • Ordering
  • How to Buy Glasses Online

    Choose Your Frames

    The first step to take when you order glasses online is choosing the frame.

    Shape: Whether its rectangular, aviator, round or cat-eye, choose something to compliment your style and features.

    Size: The size of the reference frame chooses the style that suits your face shape, such as small, medium, large, etc.

    Tip: How to buy glasses online that fit? If you’re not sure what works for you, use the Virtual Try-On to try on frames until you find the perfect one. Our Virtual Try-On will ask you to upload your picture so we can show you online how any frame you choose will look on your face.

    Color: It depends on your personal preference. Most frames have several color options.

    Choose Your Lens Type

    If the frame choice has a lot to do with stylish preferences, lenses are the more functional aspect of your new glasses. In short, what do you need them for?

    Prescription or Non-Prescription:

    The choice here is pretty simple, whether you’re shopping for eyeglasses or sunglasses you have to choose: buying prescription glasses online or getting non-prescription (also called plano).

    Prescription type:

    What do you need your glasses for? Reading (Near-Vision lenses), driving (Single-Vision lenses) or both (Progressives or Bifocals). Before moving on, you’ll provide your prescription, either by filling it out online, uploading it or sending it later via email.

    Complete Your Order

    After deciding on lenses, the only thing remaining is completing your order and voilà, you’re done. Your new glasses will arrive at your doorstep in no time. We also notify you about your order every step of the way via email: You’ll know when your glasses are in production, when they are shipped, etc.

  • How long will my order be shipped?

    Standard orders are shipped within one working day after payment is completed (if you need to customize a special and complex prescription, please contact our customer service via email or phone to determine the planned completion time)

  • How long will it take to receive my order?

    USA / Canada

    Express Shipping: Arrive in 5-7 days.

    Standard Shipping: Arrive in 8-10 days.

    European Union

    Express Shipping: Arrive in 4-6 days.

    Standard Shipping: Arrive in 6-8 days.

    Australia & New Zealand

    Express Shipping: Arrive in 4-6 days.

    Standard Shipping: Arrive in 6-8 days.

  • How do I track my package?

    You will receive a shipping confirmation email that will include a tracking number and tracking link of your specific shipper. You can enter the waybill number on the order tracking page.

  • Can I cancel my order?

    We offer cancellations within the first 24 hours of placing your order for a full refund to the original payment method. If the order is canceled after 24 hours, then a 50% fee may be charged. If the order is already in transit, you will not be able to cancel the order.

  • Is there an easy way to reorder a pair I bought previously?

    Yes! Log into your account and look up the previous order. If the frame is currently available, you will see the word Reorder next to the order number. Click on Reorder, and the exact same pair of glasses will be in your Shopping Cart.

  • Frames
  • How can I choose the right frame?

    First, use the Virtual Try-On to test which frame shape works best for you. Then, compare your current glasses' measurements to the frames' with frame size on our website. This should give you a good sense. Usually you'll find a series of numbers on the inside of the frame, something similar to 52.17.140, for example. Those numbers represent, respectively, lens width, bridge width and temple arm length.

  • What frame material is right for me?

    It depends on what features you are looking for. The following categories can help with your decision:

    Weight: If you want a super light frame, go with one that's 15 grams or lower. Titanium frames are generally very light.

    Material: You have the choice between metal or plastic. Metal tends to be lighter. Plastic frames tend to be more durable.

    Flexibility: This is a nice feature to have for sports glasses.

    Color: Plastic frames tend to come in more color options, especially acetate plastic.

    Hypoallergenic: Stainless steel, titanium, and acetate frames are hypoallergenic.

  • Can I order frames without lenses?

    Yes! If you choose Frame Only and add to the cart, you only pay for the frame. Many frames still come with retainer lenses (not of optical lens quality) to maintain frame integrity during shipping. They may be removed if desired.

  • I don't have a prescription; I would just like the frames. Can I get non-prescription lenses fit into the frames?

    Absolutely, on the lens page, please click on the 'No prescription' for lens type and we will send you the frames with non prescription lenses.

  • What do the numbers printed on my frame mean?

    Frames have a series of numbers printed on the inside of a temple arm (the part that goes behind your ear). The first numbers are typically the manufacturer’s style number and a color code. But farther down the temple arm, there may be important numbers that refer to the dimensions of the frame. These numbers are the measurement, in millimeters, of the lens width, nose bridge width, and temple arm length. Often the lens width and nose bridge width are 2-digit numbers separated by a square, and a temple arm length is a 3-digit number in front of or behind the others. Knowing these numbers can help you choose a frame similar in size when shopping.

  • Lenses
  • What lens tint is right for me?

    Do you want a tint sunglasses?

    - We offer 2 sunglass tints: Gray and Brown.

    Do you want a tint that is lighter, or more colorful to enhance the appearance of your everyday glasses?

    - We offer fashion tints in Gray and Brown.

  • What are Polarized lenses?

    A Polarized lens is a sunglass lens that greatly reduces the glare from light that is Polarized horizontally, meaning the light reflecting off horizontal surfaces, such as a white sidewalk, a white-sand beach, snow, or sunlight reflecting on water.

  • What is a blue light blocking lenses?

    A special material that can filter blue light is added to the material of the blue light blocking lenses, which can effectively filter the harmful blue light of computer and mobile phone screens and block the damage of blue light to the eyes. The role of eye protection when using the screens of these electronic products.

  • What are photochromic lenses?

    Photochromic lenses are specially treated to turn dark when exposed to UV light. When the lenses are out of the sunlight, they become clear again. We carry the of photochromic lenses for our 1.57, 1.61, and 1.67 lenses, for both single-vision and progressive glasses.

  • What are the lenses made of?

    We use light weight CR39 and polycarbonate plastic lenses. We offer 'thinner' (1.57) , 'super thin' (1.61), 'Ultra-thin (1.67) and 'Extreme thin' 1.74 lens upgrades as well as Polycharbonate (PC) 1.59 index lenses. We especially recommend these upgrade if your sphere is +/-2.00 and above.

  • Do you sell prescription sunglasses and other tinted lenses?

    We have a large variety of colored tints for lenses and our prescription sunglasses come with a dark tint – like any pair of standard sunglasses. We also offer transition lenses, which are clear in everyday normally lit conditions but the tint turns dark in stronger sunlight. Transitions also have a 100% UV filter. All of these options are available on our order form.

  • Prescriptions
  • What is my pupillary distance (or PD), and how do I get it measured?

    How to measure your pupil distance

    What is PD?

    PD stands for pupil distance, which is the distance from the center of one pupil to the center of another pupil. PD is an important factor. It tells you where you look through the lens of the glasses. This is especially important for people with high prescriptions, because it is one of the important parameters of lens prescriptions.

    You can usually find PD on prescription drugs. In general, the number of PD in adults remains constant throughout the year, with an average PD range of 57-72 mm.

    There are three ways to display the PD value:

    1. Binocular PD is represented by a single number, such as '62', which means the total distance between your pupils. This is the standard way of writing.

    2. Monocular PD refers to the distance from the bridge of the nose to the pupils on both sides. It is marked as two numbers around 30mm, such as 31 and 32.

    3. PD is marked as two values '62/59'. 62 is your distance PD, which can be used when you need single-eye distance glasses, bifocals and progressive glasses. 59 is your reading PD, which can only be used when you need monocular reading glasses. (The reading PD is usually 3mm smaller than the distance PD, because the eyes will be close when reading.)

    How to measure PD?

    You can easily measure PD at home, especially when you are with friends or family. If you are wearing glasses, remove them and look 10 to 20 feet away.

    Ask the helper to place the ruler on your eyes while placing the zero in the center of the right pupil. Read the measured value. The number directly above the left pupil is PD. Repeat the measurement several times to ensure that the value is more accurate.

    Can I measure PD by myself?

    It is easy to measure the PD value by yourself, all you need is a PD ruler and a mirror.

    1. Fold the PD ruler so that the side marked 'use mirror' faces outward.

    2. Stand about 8 inches or 20 cm away from the mirror.

    3. Place the ruler above your eyes and keep zero on your left pupil.

    4. Close your left eye and open your right eye when looking straight,The number on the upper right is your PD.

  • How do I get a prescription?

    We not provide eye exams or write prescriptions for eyeglasses. Please visit your ophthalmologist or optometrist to obtain both an eye exam and a prescription. They should provide you with a written copy of your prescription before you leave, but you can always ask for one if they don't. Please also ask your doctor to measure and record your pupillary distance (or PD) on your prescription. Your PD is the distance between your two pupils measured in millimeters (e.g. 60). Your PD is not always included in your eyeglass prescription, but it's very helpful for us to have when making your eyeglasses to ensure that they fit you perfectly.

  • What do I need in order to place an order for prescription glasses?

    To purchase a pair of prescription glasses, all you need is your eyeglass prescription. We also recommend that you provide your pupillary distance (or PD) . We will follow up with you via email if we have any questions about your order or if we need any additional prescription information.

  • How do I read my prescription?

    On a typical prescription, you will see two sets of rows. Most of the time top portion is for your OD or right eye while the bottom portion is for your OS or left eye.

    For Reading-only correction, there should always be a value under sphere and most of the time it is positive. If there is a value under Near Vision (N.V., N.V.O.) then enter the power in the BOTTOM half of the form and leave the ADD power blank or ('0.00').

    For astigmatism correction, please note that that Cylinder (CYL) and Axis are always provided together. For any value of Cylinder there should always be a value for Axis. Some doctors use positive (+) cylinder and some uses negative (-), there is a big difference between the two so please pay close attention to the positive and negative signs. If you don't have astigmatism correction, doctors might just leave it blank or simply SPH or DS which means Sphere or Diopters Sphere. Axis should be from 1-180 degrees, if you see a value like '5' under axis, this is also the same as '005' or '5 degrees'. It should always be a whole number and there should no be decimal point on the axis.

    For Bifocals, Progressive lenses, please check with your eye doctor whether the Addition is for Bifocals, Progressive Most of the time, compared to the Bifocal Addition, the Addition of the Progressive is higher by 0.25, so please verify. An indication to know if your prescription is for Progressive, is a PAL note written on the prescription. Only one ADD, means the addition for the Left and Right eyes are the same. Please be advised that we process a minimum of +1.00 and maximum of +3.50 for Addition powers.

    Eye Doctors will sometimes leave out the decimal point on the Sphere, Cylinder and Addition. For example, -25 or +175, this is understood -0.25 and +1.75. Very importantly, pay close attention to plus and minus sign as this will greatly affect the lens. If there is anything on the prescription you are not familiar, please contact our Customer Service and we will be happy to assist you.

  • I'm unsure about how to enter my prescription online. Can I send it to you instead?

    Of course! You can email us a copy at email , or upload it to our website one the lens prescription page. When you send us your prescription, please include your name, email address, and order number so that we can match up the prescription to the correct customer or order record.

  • I have a prescription with prism correction. Can you fill it?

    Yes, we're able to fill prescriptions with prisms (indicated by the word 'base', an up arrow, or a triangle symbol on your prescription), Under the prescription form, you could find 'Add Prism', click on it, next, just select your prisms.

  • Can I order frames without prescription lenses?

    Definitely! Once you've picked the frames you like, you can proceed to checkout as usual. If purchasing optical glasses, you'll be given the choice to purchase the glasses with non-prescription lenses. We will then fill your frames with high-quality lenses that include anti-scratch coating. If purchasing sunglasses, you can choose prescription or non-prescription glasses by selecting the appropriate option when adding the frames to your cart from the product page. I have a strange prescription — can you fill it? What if I have astigmatism?We can fill a wide range of single vision prescriptions, including prescriptions with astigmatism. However, we do have some limitations.

    Prescription Sunglasses For sunglass orders, we can fill prescriptions with a combined SPH and CYL value up to -5.00.

  • How do I order non-prescription glasses?

    It's super easy to order non-prescription from Eyecedar.

    After clicking on the choose lenses button, select Non-Prescription in the Prescription Type list page. During the ordering process, you can turn them into Blue blocking lenses, photochromic lenses, stylish transparent lenses, etc.

  • What if I have an astigmatism?

    Most people have an astigmatism. If you have an astigmatism on your prescription, we can make glasses that will correct it.

  • Do you offer progressive lenses?

    Yes! If you have ADD or NV-ADD on your prescription, you can get unlined progressive glasses.

  • Can you fill prescriptions with prism corrections?

    Yes, we can fill prescriptions with prism correction in single-vision lenses only. You will enter in the values for each eye in Step 1 of the order process according to the script given by your doctor. After you fill in Sphere (SPH), Cylinder (CYL), and Axis numbers for each eye, you will click “Yes” under Prism Values. You will then select your Prism Horizontal (for Base In/Base Out) and Prism Vertical (for Base Up/Base Down) values in diopters and indicate the direction for each value on your prescription for each eye.

  • Payment
  • What forms of payment do you accept?

    VISA, MasterCard, American Express, Discover, PayPal Express, gift cards, and local payment methods.

  • Is the Payment page Secure?

    Yes. We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details during checkout. Information passed between your computer and our website cannot be read in the event someone else intercepts it.The American Silicon Valley Stripe Integrated Payment System has reliable encrypted payment technology. Whether it is a credit card or a local payment method, your information security will be guaranteed.

  • Shipping
  • How much is shipping?

    U.S. Canada Australia & New Zealand European Union International
    Standard Shipping (USPS) Estimated Delivery: 8-10 days 59.00€ £49.90 $95.90 $79.90 659.90kr
    Express Shipping (DHL/UPS/FedEx) Estimated Delivery: 5-7 59.00€ £49.90 $95.90 $79.90 659.90kr
    Express Shipping (DHL/UPS/FedEx) Estimated Delivery: 5-6 days 59.00€ £49.90 $95.90 $79.90 659.90kr
    Standard Shipping Estimated Delivery: 10-15 days3.99€ £49.90 $95.90 $79.90 659.90kr
  • When can I expect my glasses to arrive?


    Standard Shipping (USPS) Estimated Delivery: 8-10 days

    Express Shipping (DHL/UPS/FedEx) Estimated Delivery: 3-5 days


    Standard Shipping (USPS) Estimated Delivery: 8-10 days

    Express Shipping (DHL/UPS/FedEx) Estimated Delivery: 3-5 days

    Australia & New Zealand

    Standard Shipping (USPS) Estimated Delivery: 8-10 days

    Express Shipping (DHL/UPS/FedEx) Estimated Delivery: 5-6 days


    Standard Shipping Estimated Delivery: 8-10 days

    Express Shipping (DHL/UPS/FedEx) Estimated Delivery: 5-6 days


    Standard Shipping Estimated Delivery: 10-15 days

  • How do I track my package?

    You will receive a shipping confirmation email that will include a tracking number and tracking link of your specific shipper. Additionally, you can track your package directly at:




  • When can I be entitled to free shipping?

    You will enjoy free shipping when your order amount exceeds the following prices.

    $59.00 59.00€ £49.90 $95.90 $79.90 659.90kr 295.90zł CHF59.00 399.90kr 619.90kr
  • I just placed several orders. Can I pay only one shipping charge?

    If you place several orders and contact us within 24 hours, we can combine them under one shipping fee and refund the other shipping fees. Please let us know by entering a note in the order referencing the previous order numbers, or by contacting customer service. The orders may be shipped together or separately.

  • How do you handle shipping delays?

    From time to time, shipping delay occurs due to various reasons. We kindly remind you to enter your address correctly with proper cases, spaces and punctuations. If you'd like to have your order shipped to a company address, please don't forget to write the company name as the integral part of your shipping address. In case the shipping delay occurs, please contact us or the courier service company for the most recent status.

  • Will I be charged for any extra payment expect for the products and shipping charges?

    A certain amount of import duty may apply for some countries. Sorry for that we can't assume your import customs. Duty (or customs tariffs) is set by the destination country customs authorities. Please contact the local custom for a specific amount of it.

  • Return
  • What is your return policy?

    You have thirty (30) days from the date you receive the glasses to call us or email for a return request if you want to return them for any reason. If you made a mistake during the order, or you just don’t like the glasses, you can return them for a one-time-use 100% store credit (excluding shipping), or for a 50% refund (excluding shipping) to the credit or debit card or PayPal account.

  • Do you have a warranty?

    We will replace broken frames at no charge during this 2 years warranty period.

    If you feel there is a manufacturing error, return the glasses for inspection within the 30-day warranty period. If our inspection shows the glasses were made incorrectly, we will remake them for you at no charge. Lenses Defects in the anti-reflective (AR) coating and photochromic films are warrantied for one one year from the date of receipt. This warranty does not cover normal wear and tear to the frames, lenses, or coatings.

    We believe you will like our products. If for some reason you are not completely satisfied with the quality of the glasses, you can easily get warranty service without any problems.

  • I've received my glasses but would like to return them. How can I do this?

    Please follow the steps below:

    1. Contact our Customer Service Department to approve the return.

    2. All returns must be returned in their unworn, original, condition, in the original case include an eyeglass case and lens cleaning cloth.

    3. Package your glasses securely and make sure to include your name, contact information order number and why you returned the glasses

    4. We recommend shipping your return by a traceable method.

    5. Once your return is received, we will process refund in 5 working days. Your refund will be credited back to your original method of payment.

    6. Once your refund has been processed, it will take 7 to 10 business days for your bank to process the credit and apply it to your account.

  • Gift Cards
  • Do you sell gift cards?

    Yes! You can buy a gift card for anyone you like, including yourself.

  • How do I use my gift card?

    You would apply it to the order during Checkout. Before CHOOSE YOUR PAYMENT METHOD, click the box next to 'Use my gift card/s'. Enter the gift card number and click Apply. It's that easy!

  • Do you send physical gift cards?

    No. It is an electronic gift card so it is emailed to the recipient email address entered on the order form.

  • What if I want to give the gift card myself?

    That's easy! Just enter your own name and email address in the Recipient Name and Recipient Email fields, respectively. The gift card number will be sent to your email address.

  • How do I check the balance on my gift card?

    Just log in to your account and click on Gift Card under Reward Points on the left navigation.Enter the gift card code and click CHECK STATUS AND BALANCE. The amount left on the card will be displayed. NOTE: The gift card number will be encrypted for your security.

  • Store Points
  • How do I use my store credit?

    It is applied to your Eyecedar account so just select it in the payment page.

  • How to get points?

    Points can be obtained by registering members, social sharing, product ordering and customer review as well as other methods.

  • How much are my points worth?

    100 points can be exchanged for one dollar,